Services
Comfort starts with trust
We make the process smooth and reassuring for both families and companions.
Our focus is on trust, cultural understanding, and lasting connections that bring peace of mind to everyone involved.
Peace of mind starts with simplicity
Tell us What You Need
Families share their requirements, language, interests, and time preferences so we can identify the right companion.
Meet and connect
Families and companions connect through a short conversation or activity to ensure comfort and compatibility.
We connect you with a companion
Rafeeq recommends vetted companions who bring warmth, understanding, and reliability, tailored to each family’s needs.
Choose Your Companionship Plan
Whether you prefer in-person or virtual companionship, Rafeeq Connect offers simple options designed around your family’s rhythm.
Special 2026 Founding Offer: Reach out to get a personalized quote and discover our early bird benefits.
Frequently asked questions
Answers for every step forward.
What is Rafeeq Connect?
Rafeeq Connect is a UAE-based platform that links families with trusted, friendly companions who offer social support and genuine human connection for the elderly people. It’s not a medical or caregiving service, it’s about meaningful companionship and emotional wellbeing.
Who are the companions?
They are carefully selected and vetted individuals who go through screening and interviews to ensure safety, professionalism, and cultural awareness.
How does the service work?
You share your needs and preferences, and we connect you with a suitable companion. Sessions can take place virtually or in person. Whichever feels most comfortable and convenient for your family.
Can I choose session types?
Absolutely. You can select in-person, virtual, or a mix of both based on your schedule and comfort.
Can we mix in-person and virtual sessions in one package?
Yes. You can freely combine both formats within a single package. For example, alternating between in-person and online visits. We’ll help you organize it easily.
Are companions medically trained?
No, Rafeeq Connect focuses on social companionship, not healthcare or medical support.
How long is each session?
Sessions usually last around one hour, though duration can be slightly adjusted depending on the client’s comfort and the chosen package.
Are the sessions customizable?
Yes. You can specify language, gender, activity type, and general personality preferences when requesting a companion, so we can connect you accurately.
How do payments work?
Payments are processed securely online through Rafeeq Connect.
Can we pause or reschedule sessions?
Yes. You can pause or reschedule sessions anytime by informing our team in advance; flexibility is part of our service.
Is my privacy protected?
Yes. All personal information, session details, and payment data are fully confidential and securely managed.
What if we’re not sure which package to choose?
Start with a single session to get a feel for the experience. Afterward, our team can guide you on which plan best fits your family’s needs.